Integria Healthcare · 2021–Present
One platform that takes an order from prescription to shipped bottle.
Customers build the order online, payment comes through a magic link, and the warehouse takes it from there.
- Processing orders for 5+ years
- Fully automated
- Connected to ERP and shipping
Every order started as a piece of paper
Integria is one of Australia’s largest natural healthcare companies. Clinics across Australia and New Zealand order its products for the people they treat.
Every order was written out by hand. Payments were chased over email. Someone retyped each order into the invoicing and shipping systems, and every retype was a chance to get it wrong.
How it works
The order is entered once, by the customer. From there it moves on its own.
- 1
The customer builds the order
Every product and quantity in one form, checked as they type.
- 2
A magic link lands in the inbox
It opens a cart-style checkout with the order ready to review, adjust, and pay.
- 3
The warehouse fulfils it
Orders land ready to pick and send. Custom mixtures come with a compounding checklist.
- 4
The back office types nothing
The sales order, pricing, and item codes appear in the ERP and shipping systems on their own.
The result
Five years in production and still in daily use. Some customers run their whole business through it.
- Orders written out by hand
- Built online in one place
- Payments chased over email
- A magic link straight to checkout
- Order details entered into systems by hand
- Straight into the ERP and shipping systems
- A business run on paper and email
- Customers who run everything through it
What it costs
- Staying manual
- If retyping an order takes ten minutes and fifty come in a week, that is a full working day of admin, every week.
- The build
- A fixed-scope build, delivered in a matter of weeks. The price and timeline are agreed and locked before any work starts.
- After launch
- You own it outright. No per-order fees, no licences, and I’m available for support whenever you need it.
“We partnered with Ira to deliver a Patient Ordering Program and a modern events registration page. Their expertise helped streamline operations, with the new events page dramatically reducing manual registration work. A trusted partner we would confidently recommend for delivering high‑impact digital solutions.”
Running orders on paper and email?
Test request forms, RX jobs, chain of custody paperwork, phone orders. A platform that handles prescriptions, payments, and an ERP can handle yours.
- 1
Book a short call and tell me how orders reach you today.
- 2
I send back a short outline: what I’d build, what it costs, how long it takes.
- 3
You decide. No obligation, no chasing.
Ira Ritchie Meek
Technical consultant & developer, New Zealand